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The Decoder Series

The Decoder Cards · Your Feelings

41Your FeelingsThe False ApologyApologies that aren't really apologiesThe Decoder Series

Card 41: The False Apology

Your Feelings: Is this emotional leverage?

Once Upon a Time: The Wolf and the Lamb

A wolf finds a lamb drinking from a stream. He wants to eat her but needs a reason. “You’re muddying my water!” The lamb points out she’s downstream, the water flows from him to her. “Then it was your father who insulted me last year!” The lamb was born this year. The wolf runs out of reasons and eats her anyway.

The wolf never wanted fairness. He wanted the appearance of it. He wanted to go through the motions of justification so he could say, “I gave you a chance.”

This is the false apology. “I’m sorry you feel that way.” “I apologize if you were hurt.” “I’m sorry, but...” The form without the substance. The words without the ownership. They’re not apologizing, they’re performing an apology so they can say they did.

And then they eat you anyway.

The Decoder: A real apology doesn’t come with “but.” If the wolf keeps making excuses, he was never sorry, he was hunting.

The Pattern: Apologies that aren’t really apologies

What They Say/Do:

  • “I’m sorry you feel that way.”
  • “I’m sorry, but...”
  • “I apologize if you were hurt.”
  • “I’m sorry you took it that way.”
  • Apologies followed by justification

What the Pattern Usually Does: These are deflections, not apologies. A real apology takes responsibility for behavior. A false apology puts responsibility on your reaction.

How It Hooks You: You accept the form without noticing the content. You feel you should let it go because they “apologized.” You start doubting whether your hurt was valid.

Your Power Move: A real apology sounds like: “I was wrong. I hurt you. I won’t do it again.” Anything else is negotiation.

Why it comes out this way: The Power Moves carries the cognitive account, in Why the Story Changes. The story is revised before the apology is written, so what reaches you is an accurate report of the revision rather than a failed attempt at the real thing.

From The Advanced Deck.

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